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Securahome

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Help & Support

Aftersales & Warranties

Whether you’re investing in new windows and doors, installing a conservatory or orangery, with Securahome’s Platinum Plus Warranty you have complete peace of mind. Your warranty will cover the work we carry out at your address for a period of 10 years* on PVCu products from the date of the installation. This comprehensive warranty covers frame products, main building work, glazing and workmanship. Securahome’s 10 year warranty* is backed by market leading deposit and guarantee organisation Independent Warranty Association (IWA). This insurance protects both your deposit on any installation and Securahome’s company warranty. During our 22 years of carrying out installations at homes and businesses across South Wales we have issued more than 10,000 warranties. We hope you never need to call us, but if you have an emergency, or need assistance we’re here to help you resolve it quickly and efficiently. If you require any after sales care, to help log the issue and deal with your enquiry as quickly and efficiently as possible, we would encourage to fill out our support form with as much detail as possible. This helps us find your details on our system and to keep track of your issue as we work to resolve it for you. For the unlikely event of an emergency call out, please telephone 0800 808 3224. Please read the window care leaflet for maintenance instructions. This warranty excludes damage for faults due to accident, misuse or neglect, fair wear and tear and acceptable phenomena. Terms and conditions apply. *Some items such as electrical products, engineered timber, flooring, Facia and gutters, and door furniture may have different cover periods due to the manufacturer’s warranty terms.

Other Pages:

  • Aftersales & Warranties
  • When to Replace Fascias & Soffits?
  • Conservation Area
  • Water Authority Advice
  • Planning The Perfect Orangery
  • Planning Authority Advice
  • Window Energy Ratings Explained
  • Securahome Finance Options
  • Impartial Advice
  • Typical Questions

For more information or to speak to an adviser call 0800 808 3224

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Latest News

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  • The Benefits of Conservatory Roof Replacement

    Read more >

  • How to Prepare Your Home for Winter with Securahome

    Read more >

Securahome in the Community

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  • types of conservatory roof designs

    Types of Conservatory Roof Styles to Consider

    Read more >

  • which conservatory roof is best for durability

    What is the best Conservatory roof type for your Swansea Home?

    Read more >

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Our help and support pages cover everything from conservation areas and building regulations to understanding window ratings.

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Securahome PVCu Ltd. Garngoch Industrial Est, Gorseinon, Swansea UK, SA4 9WN – View Google Map.

© 2023 Copyright Securahome PVCu Ltd. | Privacy Policy | Complaints Procedure | Our VAT No. 647 8856 74 / Company Reg No. 02929292, Registered in England & Wales | Credit is subject to status and affordability. Terms and conditions apply. Authorised and regulated by the Financial Conduct Authority. Securahome P.V.C.u Ltd FRN: 734667 act as a credit broker and not the lender. Credit is provided by Novuna Personal Finance, a trading style of Mitsubishi HC Capital UK PLC. Authorised and regulated by the Financial Conduct Authority.

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