Frequently asked questions

We understand that many customers have questions about our replacement doors, and we’re here to provide answers to some common queries.

Are composite doors all the same?

At first glance, composite doors may appear similar, but they vary in construction. A standard composite door typically has a thickness of around 44mm with a foam filling and a GRP color skin. In contrast, Solid Core composite doors are notably thicker, approximately 48mm, featuring laminated timber layers for added strength. They also come with a UPVC skin for color matching. Prices can differ among the various composite doors available, and our Securahome advisors are ready to guide you toward the right choice.

Extreme Solid Core Door

Can I choose different internal and external colours?

Certainly! Securahome can accommodate different interior and exterior colour finishes for your door. Whether you prefer a white interior and a red exterior or any other combination, the choice is yours. Simply inform us of your colour preferences, and we’ll take care of the rest.

Internal White Composite Door

More common questions

Our Securahome advisors are always available to address any inquiries you may have about our elegant doors. Here are answers to a few more common questions:

How many keys will I receive?

As standard practice, Securahome will supply you with three keys for your door. If you require additional keys, please let us know when placing your door order, and we can have them cut for you.

Can I use the same key for both doors? (Suited)

Certainly! If you’d like the convenience of using the same key for multiple doors, please inform your advisor when placing your order, and they will ensure that your request for a suited key is fulfilled.

What does Secured by Design refer to?

Secured by Design is a Police-endorsed initiative dedicated to enhancing the security of buildings and their surroundings to create safer environments. The Police Preferred Specification is SBD’s product-based accreditation scheme, setting the standard for products that deter criminal activity, including domestic windows, doors, hinges, and locks. Our sister company, Conservatory Outlet, is a proud member of Secured by Design, guaranteeing that many of our products meet these rigorous security standards. If you have any security concerns, feel free to discuss them with a Securahome advisor.

What does a 3-star rated door barrel mean?

A 3-star rated door cylinder is the highest-rated door cylinder, meticulously tested to provide maximum security. Our door cylinders come equipped with unique snap-secure technology and a lockdown mode to prevent barrel breakage.

Can you completely fold back a French door?

Yes, if the French door is equipped with an egress hinge, you can fully fold it back to maximise your outdoor view.

Which do I buy – bi-folds or sliding patio doors?

Both Bi-folding and Sliding Patio Doors can work well, depending on your home’s layout and preferences. Bi-folding doors offer the advantage of creating a generous garden opening when fully folded back. Sliding patio doors also provide a decent opening, with a slender framework that preserves your outdoor view. If you need assistance in making this decision, don’t hesitate to seek the opinion of a Securahome advisor. We’re here to help you choose the best option for your home.

Securahome Promises

Securahome, with its establishment dating back to 1994, stands as one of the foremost independent specialist installers in South Wales. You can place your complete trust in us.


Rest assured that the builders and fitting teams arriving at your doorstep are highly qualified and skilled professionals, boasting a wealth of experience with numerous installations across South Wales. We not only provide genuine cost savings but also deliver honest value for your investment.


We continuously monitor our competitors to ensure that we consistently offer top-quality products at equitable prices, all backed by exceptional service. As a result, we believe our value remains unmatched in the market.


Securahome takes pride in offering a comprehensive 10 year guarantee on every home improvement product. This assurance stems from our exceptional installation skills and the use of high-quality materials.


While our prices are always fair and transparent, if you come across a product with standard features and benefits comparable to Securahome's offerings, we pledge to match or refund the difference.

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Want to speak with an Advisor? Give us a call on 0800 808 3224

Our friendly team will be pleased to help with any questions you may have.

Explore your local Swansea Showroom

Securahome has honed its fitting service over the years, earning a reputation as one of the premier service providers in South Wales. We invite you to visit our Swansea showroom, where you can engage with our expert design teams and experience our exceptional products firsthand.